Page 20 - Participant Guide - Unanet GovCon Using Accounts Receivable

Activity 2.4 Apply Previously Unapplied Balance on Customer
Payment
Log-in as Debbie Deposit (AR User) – ddeposit / welcome

Activity Steps:
1. A customer payment was posted but at the time, the invoice that it was meant
for was unknown. It has now been discovered that it was intended to be applied
for CUST-3-UU3 invoice IMP503.

2. Navigate: Financials > Accounts Receivable > Customer Payments and Search
for POSTED Customer Payments
• CUSTOMER ORG NAME Customer 3
• DOCUMENT DATE BOT to Today
• STATUS Posted

3. List results and Identify then click on the double icon to Apply Previously Un-
Applied Balance to the correct invoice. (this will bring you into the customer
payment screen)

4. Select Invoice IMP00503 but edit discount to 0.00 then SAVE. Confirm the
Balance is zero

5. SUBMIT/NEXT the customer payment for posting

LESSON 2 AR TRANSACTIONS – CUSTOMER PAYMENTS
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